Customer Testimonials

These guys were great to deal with! They answered every concern and got me what I wanted for the best price. No hassle!

Great Service, helped me out right away. Got the payment iI wanted. and drove off Happy. Very Smooth. 2nd time in row making a purchase.

Second purchase from Chapmen, both experience have been smooth and stress free. Also very reasonable and good deals on both. Employees are great all the way around. Our sales person was excellent. Nick R..

Bought 2 cars there this year. Never felt pressured. Salesman were very accommodating. Answered all my qustions and felt like I got the best deal that i could get.

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Been taking my truck here for years. Always professional and quick turnaround. Mike Kilgus and his team give updates during the service process. Great customer service!

Such a helpful and welcoming place! Everyone is so kind and seems to have your best interest at heart. Everyone was very easy to work with, and I enjoyed my experience, as it was very clean to get paperwork done and move along. I would like to specially recognize these people who I worked with and were absolutely fantastic! Thank you to Will! Thank you to Kyle in financing! Thank you to Joanne for helping with the loose ends after purchase and being so sweet doing that.

My name is Sharon, I purchased a Jeep from Chapman Ford Jeep and Ram in Horsham PA., my experience was wonderful. The Salesman that helped me with my purchased of my new SUV name is Nolan. This young man is a true professional, he didn't rush me, he took the time to listen and to find out my interest in what I was looking for. I highly recommend Chapman Ford of Horsham PA. and this wonderful Salesman Nolan, thank you. Sharon Carson

I always felt uncomfortable going to a car dealership by myself. From the first email to the final signature everyone I dealt with was professional and knowledgable. They also put me at ease and fully answered all my questions. I highly recommend this dealership!

After going to Chapman Ford in the Northeast 3 times just to be disappointed, my Husband and I were reluctant to go to another Chapman Ford dealership. However going to Chapman Ford in Horsham turned out to be the BEST DECISION we made. The Customer Service the Salesmen in the Horsham office was 1000% better than the Northeast. My Husband and I knew exactly what we wanted and Frank Streff and his team made sure they did what ever was needed to deliver. If you're ever in the market for a new vehicle stop by Chapman Ford of Horsham and give ...

I found the sales man Joe to be very helpful and easy to deal with on the purchase of a new truck. We did almost everything over the phone

After several phone conversations with Steven I confirmed a car I wanted. Since I was traveling quite a distance I didn't want any surprises.

Highly recommended!! Service representative Joanne at Chapman Dodge in Horsham provided exceptional service. Noticed immediately when greeting me at my car that my inspection was overdue and even though I was waiting, made sure the could take care of it while I was there. She was exceptional at keeping me informed and clearly explained things from the inspection video I didn't understand.

Excellent service and excellent cars to choose from and they are willing to work with you

I had the pleasure of dealing with Emily, EV and Rich. Everyone was super nice and helpful from the moment I walked in. I would recommend this dealership to anyone.

Tyler helped me to ensure I could purchase my car at an affordable price. I enjoyed doing business with him.

Tyler, is an excellent sales person. He answered all my questions and keep in touch with me during my decision making of a vehicle. By far the easiest car buying process i had.

Kevin help me out with buying new maverick. He was very polite. Very cool guy. Highly recommended

I had a very pleasant experience with the purchase of my new vehicle! Service on previous vehicles has been great as well!!!

Excellent experience purchasing from Chapman Horsham. Our salesman, James Russell, was great. No high pressure sales tactics and pleasant to communicate with. Would but from again and recommend to family and friends.

Ashley, Tyler and David were all amazing help and we couldn't be happier with our decision buy from Chapman. No gimmicks, no hidden fees or crazy inexplainable charges added on to your out the door price. Just straight forward pricing and honest information from beginning to end. Thanks for a great buying experience!

We did most of our transaction online and on phone. when we got to dealership, everything was as we discussed. there were no surprises Being 2.5 hours away from dealership, it was awesome. Found them easy to deal with.

I purchased a used Jeep from Chapman Chrysler Jeep Dodge Ram last week and need to share my fantastic experience, thanks to Joe, Kyle and Matt for their professionalism, enthusiasm, and customer-centric approach. The process was smooth! Their transparency and readiness to address all questions is commendable. Highly recommend Chapman for an exceptional car buying journey. Delighted with my Jeep upgrade!!

Excellent customer service. Highly recommend. Our salesmen, frank, helped us through the entire process and the whole team was so friendly and really made whole process so seamless.

Tyler and Kyle made my buying experience at Chapman Horsham the best experience I’ve had at a dealership. Would definitely recommend.

They were very easy to deal with and I was able to get the exact car I wanted over the phone.

Great experience!! Very professional and no pressure!! Inventory was awesome. They had the exact vehicle I wanted to purchase

Steve is always the best to work with when buying a car. His staff is the best! I bought my car I had leased. It was a smooth transaction.

Dorian did a fantastic job. Our car was delivered without an issue and is fantastic.

Recently in for service could not of received any better service anywhere. Alfredo my service writer was right on top of it and constantly keep me in the the loop. In fact since I live further away than most he had the work done while I waited. Thank you

Liz made the car buying experience so easy and fast. If you’re looking to buy a car go see her!!

I worked with Liz. She was awesome. She was very knowledgeable about her products. I would recommend anyone looking for a vehicle to come see her! Keep up the great work!

I replaced my totaled 2021 Wrangler 4xe Sahara with a brand new 2024 Wrangler 4xe Willys. Liz Marucci was terrific help and was patient while I decided on the color. Definitely seek her out if you're looking for a Jeep.

I ordered and purchased a 2024 Jeep Wrangler, Willy's Sport from Chapman. Joseph Lombard was the sales associate. He is a fantastic associate, was very helpful and made the purchase/receipt of the Jeep easy. Ashley Ryan, Joseph Taber were great in this entire process, too. I know from past experience that Alfredo in service, who inspired me to make the purchase from Chapman and the service team will be a future asset for my new Jeep. I highly recommend that you use Chapman, seek out Joe Lombard when looking to buy a vehicle and Ashley. Lastly, this is my 3...

Brought my Grand Cherokee Overland 4xe in for its first oil change, inspection, tire rotation and to check the backup camera. Alfredo was able to save me a extra trip and got all the work done in a very reasonable amount of time. Great customer service and respect for my time. Thank you for a pleasant morning. Michael D Cimino Sr

So glad I made the trip up here from Philly. I was in need of a new car fast and Frank really helped me out. Even though I didn’t know much about cars he let me take the lead in describing what I wanted and showed me some options that fit perfectly. He was very transparent in pricing and did not make me feel pressured to chose anything in particular. He was willing to test drive a bunch of different cars with me to ensure I felt comfortable and even parked the three I was interested in next to ...

Joe was a great rep and answered all the questions we had. He made this process very easy and I would definitely buy again and recommend others to this dealership. Can’t say enough great things about Joe.

Best experience from the time i walked in the front door in my 72 years. My Salesman Tyler See was fantastic made me feel comfortable and no pressure. Tyler answered all my questions and made my buying experience enjoyable. I would recommend Chapman Ford for your next vehicle.

Great staff. Excellent communication and great customer service. Highly recommend Chapman Ford as your next dealership.

Excellent service, clean and comfortable. Friendly and professional team. Good experience, and no preassure to buy.

Great experience. There was no pressure and it was a very easy process. Would definitely recommend!

buying my new maverick pickup was a pleasant experience,Josh helped me with questions about the vehicle and financing. he was able to answer all my questions

I want to thank Mr. Alfredo, Joe, and Richard for helping my mom purchase her 2019 Cadillac Escalade Luxury SUV. We love our new vehicle.

I want to thank James for his help in helping me find my new car. As soon as I sat down with him to discuss what I was looking for, he made sure to show me different options that aligned with my goals. I also want to thank Steve for helping me and answering all of my questions leading up to the final purchase of my new vehicle. Everyone I dealt with at the Chapman dealership in Horsham were great!

Straightforward and easy to work with on ordered vehicle. Very accomodative for out of state transactions.

Joe Kerwick and Mike know me my Edge and what customized care for my car i need since early 2017. Will keep going back to Chapman Ford of Horsham!

Excellent purchase experience from start to finish! I was in & out within a reasonable amount of time. Tyler S. Got me accompanied to my vehicle & it's features. I also got a killer deal on The highly in demand full size Bronco, that no other dealer in the Northeast could touch. I am a customer for life! Thank you again to the Chapman Ford- Horsham team.

Alfredo was the BEST. He explained everything perfectly and advocated for my car and I. Unfortunately, my warranty company wouldn’t pay to fix my car but he was professional the entire time and was honest about my options.

Thank you for servicing my vehicle and for the great service Thanks Alfredo Vaz Chapman Chrysler Jeep

The check engine light and gas cap light came on in my vehicle. I went to Chapman Jeep at 8am to have the vehicle checked. I did not have an appointment. Alfredo Vaz in the Service Department immediately had my vehicle pulled into line for evaluation. After the evaluation the repair was made and I was on my way before noon. Alfredo and the team at Chapman are superb and very customer oriented. While there I spoke with sales persons and they were great in assisting me on possible future purchases, too.

I factory ordered my vehicle with them and the experience was amazing. They didn't take advantage like other dealerships and mark up my order. I would highly recommend them to anyone that wants to factory order a vehicle.

Chapman Chrysler Jeep Dodge Service department was very helpful. Raven communicated the parts needed for my Jeep and offered solutions for getting my vehicle serviced. She and the technicians were diligent in their work which I appreciated a great deal.

Feb 22,2023. 2021 Dodge srt. Wendy Chedlder is great to work with. Thank you

Great service, would not go anywhere else. Alfredo always takes great care of me.. He warns me about posable repairs I will need next time so I have time to save up for it. The man cares.

I took my Jeep in for an oil change and 60,000 mile service. It was suggested that I should get an inspection since it was almost due. The technician walked me through the issues with my car (just regular wear and tear) via a video. I felt informed and road ready. Alfredo was great, as usual.

Superior service in a timely manor. Would recommend to family and friends. A A A A

Alfredo and Alan of Chapman Jeep are the epitome of excellence! They got my Jeep repaired earlier than expected and just before Christmas, amazing!

I was an out of state buyer. The price posted on their internet site was the price I paid for my care. Joe Tabor took care of my purchase from start to shipment. He also took care of the finance when my credit union would not fund an out of state car purchase. I never imagined I would buy such an expensive car without ever seeing it, touching it or driving it. But I have my Challenger, it is perfect in every way, and I am grateful for Joe's work.

I never have any problems when I get my Jeep serviced at Chapman. I’m in and out at a reasonable time. Service Writer Alfredo is awesome, always a nice guy to deal with .

Alfredo and Frank the technician, thanks for for your professionalism and service. The process was seem less.

This is the only place I would ever take my car for service. Alfredo is the best. He is always so helpful and keeps you informed on the status of your vehicle. Alfredo has always helped me in a pinch when my car has just barely made it into the bay despite not having an appointment. I really like the technician videos. They are very helpful in letting you see exactly what they are fixing or just to know that they have reviewed everything. This is a dealership that really does care about their clients. Looking forward to purchasing a ...

Always deal w Alfredo for service. He defines service excelling. I won’t consider servicing my vehicle any other place.

Alfredo was great - very knowledgeable through the whole process - kept me updated with any changes in my vehicle

Great and fast service. I got my oil change in less than 1hr and a summary of how the car is with brakes and tires. Than you chapman service employee Alfredo for being really welcoming and helpful

Thank you Alfredo for your service ..you are the best..took great care of me and my car.. thank you

Alfredo Vaz, is always great to deal with, fast service , they make you feel very comfortable

I can not praise the service staff enough. The communication and service they offer is exceptional. I have dealt with Raven, Tim and the manager Renae. They go above and beyond to satisfy there customers even when it's not even a problem they created. I highly recommend them.

Service Department was Amazing. Alfredo was great to work with. Very satisfied and pleased with everything.

Elizabeth Marucci was amazing and extremely helpful. She made sure I had no questions or doubts throughout the entire transition. Sid Shore was able to work with me and accommodated me with a price that’s perfect for my budget. Overall, a wonderful experience. I recommend Chapman Dealership to anyone looking to lease or finance a vehicle. Two thumbs up 👍🏽 👍🏽

Alfredo was great! Was expecting it to be a typical dealer visit with issues. Boy was I surprised. Wish all the car dealers had Alfredo working for them. It was a pleasure working with him. Highly recommended! Thanks Chapman!

Alfredo Vaz was awesome. Kept me posted throughout the process. I look forward to working with him again.

My first choice Chapman Dodge .Nice easy transaction! Sidney and Reuben was very helpful and answered all the questions I had. Follow up after leased was also great and appreciated. My first car was Dodge Challenger GT AWD and now best dream car in the world Dodge Challenger wide body T/A 392 , All NJ and NY dealer try get down payment and other expense but Chapman always easy transaction. thanks

I have to say, working with Liz was just fantastic. I purchase multiple cars a year between business and personal. This was the first purchase through Chapman and I have to tell you that, by far this was the least stressful purchase I have made in years. Liz made this experience so easy and it was so nice to deal with someone without that “old school car salesman” approach. When I’m ready for my next car, Liz will be getting the call. Thanks Chapman for a wonderful experience.

Always kept informed, made sure service was done right. Excellent work. Awesome service all around!!

I haven't even had service yet, but after speaking to "service" reps at Reedman & Barbera Jeep and being thoroughly discouraged and honestly quite annoyed ( if I could they would get negative starts) I had to take the time to say THANK YOU SO MUCH to Raven the service advisor and Marie in scheduling for taking the time to explain the process and get me setup for service in just 2 days. They were so knowledgeable and pleasant! It made me feel so much more at ease leaving my Jeep in their hands.

I made an appoint to bring my truck in for its second oil change. Everyone here seems very pleasant to work with. Average waiting time 60-90 min.

My experience was made very easy from dropping my car off for inspection and picking it back up. Alfredo made sure to keep me up to date on when my car would be finished.

Alicia was great!She answered all our questions and made our experience awesome. Very friendly and down to earth. I would recommend her to all my family and friends..

I was in for an inspection and had wonderful service from Raven and the staff. I would highly recommend them for any service to your vehicle. They sent me a video showing that the work was done and even quicker than I expected. I will definitely be coming back

Alfredo is the best service counselor . Always polite and friendly. He makes sure work is done accurately and in a timely manner. And suggests ways to save money

I had a great experience with the service department at Chapman. Usually people only write a review when they have a bad experience, but I am here to say the the service was excellent and my service person( RAVEN) was so pleasant to deal with. She made sure I knew what was happening with my vehicle every step of the way, Andrew’s always kept me in the loop. I would definitely recommend Raven and the Chapman Service team. It was a very good experience. Thanks Raven!!

Raven greeted me right away and even though I was early for my appointment, she got my van service started. She recommended some service needed for my car’s mileage as well as the state inspection and said it could all be done while I waited. Everything was great. My car is set for another year!

Awesome service and a great selection. Ask for Jess Strauss for your next Jeep, Ram, or Dodge! Couldn’t be happier with my new Grand Cherokee!

Sir's, On 03/18/21 I was in for service. Alfredo Vas as usual was so helpful, he's wonderful to work with and always courteous, Thanks 👍

Really enjoyed working with Reuben Guntipally. He took the time out to show me multiple vehicles. Reuben was very friendly. Thanks you Reuben Guntipally for all your help.

I was very impressed with the staff at Chapman Ford in Horsham. Everyone was very knowledgeable , professional and friendly during the purchase process of my new vehicle.

Tyler Cifaldi is one of the finest salesman. His true professionalism and Courteous salesmanship, personable demeanor made this car experience a true delight. His very up beat personality just made us feel so at ease